Did They Call You Offering Promotions? Learn to Identify Phone Scams Before Sending Money

Phone scams have become an increasingly sophisticated threat, especially when it comes to money transfers. If you live abroad and regularly need to send money to your loved ones in Latin America, it's essential that you stay alert to these threats. Scammers are constantly developing new tactics to deceive people like you who rely on international transfer services to support their families.

How Do Phone Scammers Operate?

Scammers have perfected their methods to appear increasingly convincing. Their main tactics include:

Corporate Identity Impersonation

Scammers pose as representatives of well-known companies, especially telecommunications or financial services companies. They use legitimate business names and may even manipulate the phone number that appears on your screen to make it look official.

Psychological Pressure Tactics

They employ emotional manipulation techniques to create a sense of urgency. They pressure you to make quick decisions, arguing that offers are time-limited or that your account is at risk if you don't act immediately.

"Too Good to Be True" Offers

They present incredibly attractive promotions, such as giving away the latest smartphones or offering exceptionally low transfer rates, all with the aim of capturing your attention and lowering your defenses.

Warning Signs That Indicate a Possible Phone Scam

To protect yourself, it's essential to know the signs that may indicate you're facing a scam attempt:

Request for Banking Information by Phone

No legitimate company, including Sendity, will ask you for sensitive information such as credit card numbers or passwords over the phone. If someone does this, it's a clear warning sign.

Extraordinary Promotions Without Foundation

Offers that seem too good are usually deceptions. If you're offered a new iPhone or any other high-end device for free, you should immediately be suspicious.

Pressure to Act Immediately

Scammers will try to create a sense of urgency so that you don't have time to think or verify the legitimacy of the offer. Remember that serious companies will always give you time to make informed decisions.

Most Common Scams When Sending Money Internationally

Scammers often use several common scenarios to try to deceive you:

Fake Telecommunications Company Representatives

They pose as employees of well-known phone companies, offering special promotions that require an initial payment or banking information.

Alleged Mobile Device Promotions

They promise high-end phones in exchange for registering for specific services or making money transfers.

Special Financial Service Offers

They offer extraordinarily favorable exchange rates or reduced fees for international transfers, but require you to provide sensitive information or make advance payments.

How to Protect Yourself When Making International Transfers

To keep your money safe, follow these protective measures:

Sender Identity Verification:

• Never trust the number that appears on your screen, as it can be manipulated
• Contact the company directly through their official channels to verify any offers
• Visit this article to learn more about methods for making secure transactions 

Secure Communication Channels:

• Only use Sendity's official website: https://www.sendity.com
• Verify that the URL is correct and that the site is secure (look for the padlock in the address bar)
• Avoid accessing or clicking on suspicious links sent by email or text messages

What to Do If You Suspect a Scam?

If you believe you might be the victim of a scam attempt, act quickly:

• End the call immediately
• Do not provide any personal or banking information
• Contact Sendity's customer service through our official channels:
  • Official WhatsApp available on our website
  • Email: soporte@sendity.com
• Report the incident to local authorities

Security at Sendity: Our Commitment to You

At Sendity, your security is our top priority. That's why:

• We never offer compensation or prizes for registering or providing your personal data
• We never request banking information by phone or messages
• All our promotions are communicated through official channels
• We have rigorous verification protocols
• We offer personalized customer service to resolve your doubts

Frequently Asked Questions About Transfer Security

How Can I Verify If a Call Is Really from Sendity?

Sendity only contacts its customers through its official communication channels via email and WhatsApp. We never communicate by voice calls nor request banking information through any means. If you have doubts, hang up and contact us through our official channels.

What Information Will Sendity Never Request by Phone?

We will never ask for:

• Credit card numbers
• Passwords or verification codes
• Banking data
• That you make transfers to unknown parties

How Can I Report a Possible Scam?

If you suspect a scam attempt:

• Save all possible information (phone number, time of call)
• Contact our customer service immediately
• Report the incident to local authorities

Conclusion: Your Security Is Our Priority

The best defense against scams is staying informed and alert. At Sendity, we are committed to providing you with a safe and reliable service for your international transfers. Remember: if something seems too good to be true, it probably is.

Need more information on how to keep your transfers secure? Contact our customer service team. We're here to help you send money to your loved ones safely and reliably.